McElroy Phamacy - Frequently Asked Questions

1) What are your hours of operation?

* Monday - Friday: 8:30 AM to 9 PM *

* Saturday: 8:30 AM to 5 PM *

* Closed Sundays - Pharmacist on call for emergencies *

Holiday Hours:

(Thanksgiving Day)
November 24, 2011: CLOSED*

(Christmas Eve)
December 24, 2011: 8:30 to 12 Noon

(Christmas Day)
December 25, 2011: CLOSED*

(New Years Eve)
December 31, 2011: 8:30 to 12 Noon

(New Years Day)
January 1, 2011 New Years Day: CLOSED*

*Call 626-2222* For emergency only prescription service even when closed or after hours.

2) How do you read those "chicken scratch" prescriptions?

Experience usually permits us to be able to decipher most prescriptions. However, be assured that if we are not 100% certain of what your physician has prescribed, we won't hesitate to contact his/her office on your behalf for clarification.

3) My health insurance includes a prescription plan; Is McElroy Pharmacy a provider in this plan? Do you honor my prescription plan?

We accept MOST prescription plans or will attempt to become a provider to serve you if at all possible. The list of pharmacy providers often excludes the names of small, independent pharmacies like McElroy Pharmacy! The best thing to do is to bring in the prescription card when you receive it. That way we can enter the necessary information into our files, answer your questions, and be prepared for when you need medications…sort of "preventive medicine"!

4) My insurance carrier wants me to get generic drugs to help keep costs under control. Are generic products as effective as name brand products?

Our philosophy on generic products is this: We don't dispense any products that we wouldn't give to our own families! There are many good generic products on the market. However, some products (Coumadin and Lanoxin for example) are too important to your health and we only dispense the brand name products for these medications. We continually strive to stay on top of current trends in the area of safety of new medications.

5) I had my prescription filled at another pharmacy but would like to transfer it to McElroy Pharmacy because I like how I'm treated there. How do I transfer my prescription to McElroy Pharmacy?

There are 3 ways to transfer most prescriptions to McElroy Pharmacy.

1) The doctor's office can callus with a new
prescription (626-2222)

2) You can have your doctor write a new prescription and bring it to be filled at McElroy Pharmacy.

3) Bring your container to McElroy Pharmacy and we will gladly contact the other pharmacy and have the prescription transferred to McElroy Pharmacy for you.